Factor Now – Terms of Use

Last updated: 08/04/2026

These Terms of Use govern access to and use of the Factor Now website and platform ("Platform").


1. About Us

Factor Now is operated by Factor Now Ltd.

Factornow.co.uk is a trading name of Factor Now Ltd.

  • Registered Office: 14 Housman Close, Newport Pagnell, England, MK16 8TB
  • Company Number: 16960115
  • Registered in England and Wales

You can contact us at:

01908 024747

hello@factornow.co.uk


2. Acceptance of these Terms

By accessing or using the Platform, you agree to these Terms.

If you do not agree, you must not use the Platform.

If you use the Platform on behalf of a business, you confirm that you have authority to bind that business to these Terms.


3. Who may use the Platform

The Platform is intended for:

  • Businesses seeking commercial funding solutions
  • Approved lenders and funding providers

You must not use the Platform for any unlawful purpose or in a way that could harm the Platform or other users.


4. Our Role

We act as an independent commercial finance broker, introducing UK businesses to a panel of commercial lenders.

We are not a lender and are not tied to any particular lender.

We facilitate introductions to commercial (non-consumer) finance providers. We do not provide regulated financial advice and are not a party to any funding agreement.

We may receive commission or other remuneration from lenders in connection with introductions or completed transactions.


5. Platform Services

The Platform may:

  • Analyse submitted business and debtor data
  • Generate indicative funding outputs
  • Match businesses with potential lenders
  • Provide facility estimates and pricing illustrations
  • Facilitate introductions and progression with lenders

All services are provided on a technology and information basis only.


6. Indicative Outputs Only

All outputs on the Platform are indicative only, including:

  • Funding available
  • Facility size estimates
  • Pricing illustrations
  • Eligibility indicators
  • Lender matches

These outputs:

  • Are based on user-submitted data, third-party data, and lender criteria
  • Use automated processes and assumptions
  • Do not constitute binding offers

Final terms are subject to lender underwriting, due diligence, and approval.


7. No Advice

Nothing on the Platform constitutes financial, legal, tax or other professional advice.

You are responsible for determining whether any funding solution is suitable for your business.


8. Account Registration and Security

Where accounts are required:

  • You must provide accurate, complete and up-to-date information
  • You must keep login details secure

You are responsible for activity carried out using your account unless you notify us of unauthorised use.


9. Your Responsibilities

You must ensure all information you provide is accurate, complete and lawful, including:

  • Business details
  • Financial data
  • Debtor information
  • Aged debtor reports
  • Director and company information

You must have the right to provide and share this data.

Inaccurate or misleading information may result in:

  • Incorrect outputs
  • Withdrawal of lender interest
  • Suspension or termination of access

10. Third-Party Data and Integrations

The Platform may rely on third-party data and integrations, including:

  • Public registries (e.g. Companies House)
  • Credit reference agencies
  • Accounting platforms
  • Open banking or financial data providers

We do not guarantee the accuracy, completeness or availability of third-party data or systems.


11. Lender Engagement

Lenders:

  • Set their own criteria, pricing and underwriting requirements
  • Make independent decisions

We are not a party to any funding agreement.

The appearance of a lender or product does not guarantee funding.


12. Fees

Some features of the Platform may be free.

Where fees apply:

  • They will be clearly disclosed before commitment
  • Unless stated otherwise, fees are exclusive of VAT

13. Acceptable Use

You must not:

  • Provide false or misleading information
  • Attempt to manipulate outputs or lender matching
  • Interfere with platform security or performance
  • Use the Platform unlawfully

14. Suspension and Termination

We may suspend, restrict or terminate access where reasonably necessary, including where:

  • These Terms are breached
  • Fraud, misuse or unlawful activity is suspected
  • AML/KYC, sanctions or security concerns arise
  • Platform integrity is at risk

You may stop using the Platform at any time.


15. Intellectual Property

All intellectual property rights in the Platform are owned by or licensed to Factor Now Ltd.

You are granted a limited, non-exclusive, non-transferable right to use the Platform for its intended purpose.


16. Availability and Changes

We do not guarantee uninterrupted or error-free access.

We may:

  • Modify or update the Platform
  • Suspend features
  • Perform maintenance

17. Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

To the fullest extent permitted by law:

  • The Platform is provided "as is"
  • We do not guarantee accuracy, suitability or availability
  • We are not liable for:
    • Loss of profit
    • Loss of business
    • Reliance on indicative outputs
    • Lender decisions
    • Third-party data issues

Our total liability is limited to the greater of:

  • Fees paid by you in the previous 12 months; or
  • £500

18. Privacy and Cookies

Our use of personal data is set out in our Privacy Policy.

Our use of cookies is set out in our Cookie Policy.


19. Third-Party Links

The Platform may include links to third-party websites or services.

We are not responsible for their content or operation.


20. Changes to these Terms

We may update these Terms from time to time.

Continued use of the Platform constitutes acceptance of any updates.


21. Governing Law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction.


22. Contact

Factor Now Ltd

14 Housman Close

Newport Pagnell

England

MK16 8TB

01908 024747

hello@factornow.co.uk